There is a reason why the other man thinks and acts as he does. Ferret out that reason – and you have the key to his actions, perhaps to his personality. Try honestly to put yourself in his place. Ask yourself: “Why should he or she want to do it?” True, this will take time, but it will avoid making enemies and will get better results – and with less friction and less shoe leather.

*Compilation taken from “How to Win Friends and Influence People,” by Dale Carnegie