There is a reason why the other man thinks and acts as he does. Ferret out that reason – and you have the key to his actions, perhaps to his personality. Try honestly to put yourself in his place. Ask yourself: “Why should he or she want to do it?” True, this will take time, but it will avoid making enemies and will get better results – and with less friction and less shoe leather.
*Compilation taken from “How to Win Friends and Influence People,” by Dale Carnegie
you hit the nail on the head with this one. However I found a way to increase production at work management loved the ideal, However it took time away from smokers to smoke and it caused problems. anyway to deal with them like maybe pass out thoses patches or something?