No one likes to take orders
You might consider this . . . Do you think that would work? What do you think of . . .? Maybe if we were to phase it this way it would be better. Always give people the opportunity to do...READ MORE
Talk about your own mistakes first
It isn’t nearly so difficult to listen to a recital of your faults if the person criticizing begins by humbly admitting that he, too, is far from impeccable. Admitting one’s...READ MORE
How to criticize – and not be hated for it
Many people begin their criticism with sincere praise followed by the word “but” and ending with a critical statement. For example, in trying to change a child’s careless...READ MORE
If you must find fault, this is the way to begin
It is always easier to listen to unpleasant things after we have heard some praise of our good points. Beginning with praise is like the dentist who begins his work with Novocain. The...READ MORE